How to escape expired
Pre-Paid Telco stock
Why do Optus Pre-Paid handsets, Broadband and SIM Packs expire?
The expiry dates on these products indicate the date that the SIM card itself expires. Handset or broadband devices don’t actually expire, so bundling a $2 SIM pack with Handsets will give the consumer access to a phone number. Unfortunately there is no current $2 broadband SIM for Optus Mobile broadband products.
SIM card's have this expiry date, so that the phone numbers on unused SIM packs can be reused.
How does Jenlist Distributors assist with stock that is due to expire soon or has expired?
Jenlist Distributors offer a unique “Sale or Return” policy on Pre-Paid Telco. If there is at least 2 months left of expiry on any Optus Pre-Paid product, Jenlist Distributors are happy to assist and will take this product back, once this is processed a credit will be applied to your account.
Once stock is expired the SIM card is not able to be activated. Jenlist Distributors provide $2 SIM cards, that can then be bundled with the handset, to give it a fresh phone number.
Jenlist Distributors also have a one exception policy on expired stock, where we will credit stores expired stock as a one off exception to help stores out. As you can imagine this can be a large write off for a company the size of Jenlist Distributors, so this policy is viewed on a case by case basis and depends on the amount of stock to be credited for each store.
How do I best manage my expiry dates?
Pre-Paid Telco products should be checked monthly by one of your staff members. This way you can highlight which products are nearing their expiry date and return them.
Jenlist Distributors representatives will check expiry dates when they are in store, but the responsibility is with the store owner to manage their returns.
Click Here for full returns policy