Can a customer keep their existing mobile number when purchasing a new phone? Can a customer use their Optus Mobile overseas? Do you have a minimum order amount? How do I check the coverage in my area? How do I know what stock is available? How long should a customer charge a phone for, the first time? I don’t know anything about mobile phones how can I sell them? What are the AMTA Forms for and why do I have to fill them out? What are the guidelines on stock returns? What do I do if a customer brings back a faulty product? What is the margin on Optus recharge and how can I get more? What products have expiry dates? What's the difference between a normal $29.95 SIM Pack and the $30 Broadband SIM Pack (applies for the Virgin Mobile $19 SIM & Virgin Mobile $10 Broadband SIM too)? Will a Virgin Mobile phone accept an Optus SIM Card?